CHECK IN

From 14:00 to 19:00.
You are kindly asked to communicate your arrival time at least 2 days in advance so that we can organize you as best as possible to welcome you.
It is also appreciated the communication (via sms or e-mail) of any time changes.

CHECK OUT

Before 10:00.
A late check-out can be scheduled only if previously agreed and for special needs.

SELF CHECK IN

For arrivals scheduled after 7.00 pm (to be communicated at least 2 days in advance) the automatic check-in service will be activated, a simple and practical electronic system that will allow you to autonomously manage the arrival in our facility, avoiding the stress that may result from a delay in the plane or train, traffic or other inconveniences.
You will receive the instructions by email two days before arrival or at the time when you inform us of the need to arrive after hours.

ELECTRONIC KEY LOSS

We kindly ask you to pay particular attention to the use and possession of the electronic key of the apartments (which will be delivered to you upon arrival) which constitutes a modern, technological and high security system.
The loss of the key entails the payment of € 50.00 to request a new key. 

BOOKING CANCELLATION 

Excluding for non-refundable rates, is it possible to cancel the reservation free of charge no later than 7 days before check-in. For bookings canceled within 7 days and 24 hours before of the arrival date, the amount for the first night will be withheld, further that the full amount will be withheld. In case of no-show the full amount will be withheld.